Privacy Policy
Our Policy
Privacy at a glance:
Who are we?
We are EHLEA MODA, SLU, the company
which acts after EHLEA, and we process your data as Data Controllers.
That means that we are the ones who collect and store your personal data and
that, in case of any doubt in relation to the management of these data, you must
consult us.
What do we use your data for?
personal?
We will use your data to serve
those requests, queries or suggestions that you make to us. We can also
use the data to contact you if necessary
or to send you commercial information if you have authorized us to do so. In case of
who uses our online platform, we will use your data to process your
order.
Why do we process your data
personal?
We are entitled to treat your
data for several reasons: In most cases, such as when
send us a query or request, the legitimation comes because we have a
legitimate interest in responding to it. When we send you a communication
commercial, the legitimation comes from your authorization for us to do so.
We can also be legitimized by the execution of the contract that we
binds, in those cases in which the user is a client or supplier
our.
With whom do we share your
personal information?
Our intention is not to share
your personal data, but, for certain procedures, it is sometimes necessary
do it. Whenever we do it it will be with companies we trust, with
who will have reached an agreement and who will have proven compliance
regulations in accordance with current data protection regulations. As long as
We share your data will be for specific matters and under our control. Those
Companies will not process the data on their own account but in accordance with our
charge.
What rights do you have in
relation to the personal data we process?
Whenever there is a
processing of your personal data you have the right to access, rectify and
delete those personal data. If certain circumstances are met
opposition, portability and limitation on the use of
these, as well as not being subject to automated decisions.
For more information
In detail, you can continue reading the rest of the Privacy Policy.
Who is responsible for the
processing of your data?
The
Responsible for the processing of personal data is:
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EHLEA MODA, SLU – B-10947067 |
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Address: |
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Email: |
hello@ehlea.com |
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Phone: |
877 440
344 |
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Web: |
ehlea.com |
We inform
to users that the data provided on this website will be processed by
the Responsible in accordance with the provisions of this Privacy Policy as well as
to the information collected in the Treatment Activity Record, in accordance
to what is established in the Regulation (EU) 2016/679 of the European Parliament and
of the Council of 27 April 2016 on the protection of persons
with regard to the processing and free circulation of data
personal, (hereinafter RGPD).
How we process your data
personal?
Our
website allows different purposes, so depending on the
services or functionalities that you want to enjoy at all times,
we will need to process some data or others. Even so, in general they will be
following:
Identification data and
contact:
We collect identification and contact data from those users who
They browse our page or fill out a form. In this block of
Data includes name and surname, language, telephone number, email...
Economic information and
transactional:
We collect economic and transactional information data from those clients
who make purchases through our web platform. In this data block
Payment methods and information about the products supplied are included.
Connection data,
geolocation and navigation: We collect connection, geolocation and
navigation provided to us by cookies or the permissions that have been assigned
to the browser from which the website is accessed if it is done from a mobile phone.
Commercial information: We collect data from
commercial information of those users who have subscribed to the newsletter.
This block includes purchasing preference data.
In
certain forms, in which we will ask you for personal information to give you
access to certain functionalities, it is necessary to fill in marked fields
as mandatory. Please note that not filling in the required details
may mean not having access to said service or functionality.
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PURPOSE |
+info |
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Manage
registration on the customer platform |
In case you decide to use our platform,
we need to process the identification data to be able to give you access. |
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Develop,
fulfill and execute the purchase and sale perfected on the platform |
This purpose includes: ·
El tratamiento de
los datos para poder informarle de actualizaciones o comunicaciones
informativas asociadas a los productos o servicios solicitados. ·
Collection management
the products or services purchased. ·
Change management or
returns of purchases made through the purchasing portal. ·
Billing of the
products or services provided and provision of relevant documentation. ·
Sending surveys
quality by any means available.
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Attend
requests or requests made through the contact forms or
User Support |
This purpose processes only data strictly
necessary linked to the request that the user raises.
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Marketing |
This purpose includes the processing of your data
mainly for: ·
Customize the
services and offer recommendations based on the preferences of the
user. It involves the analysis of the user profile such as the
purchase history. ·
For those
users subscribed to the newsletter, we will process the data provided to
manage your subscription that include sending generic information and
personalized related to our products. ·
Show advertising
on the internet that can appear on websites or apps and that is associated with the
acceptance of advertising profile cookies. For more information
About the Cookies Policy visit the document 'Cookies Policy' ·
Enrichment of
own data by combining the information we have from various sources and
in certain circumstances in order to improve our understanding of
your needs. ·
Carry out
promotional actions in which the user participates. In every action
promotional that allows participation by the user, will be published
the legal bases that will expand the information to be taken into account. ·
Spread in our
channels or social networks those images that users have shared
publicly. |
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Analysis
of use and web quality |
By accessing our website and accepting cookies
We may process, for analytical and statistical purposes, the information that
These collect about the way in which users interact with our
page and the improvements we can introduce. |
What is the legitimacy for
the processing of your data?
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PURPOSE |
LEGITIMATION |
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Manage
registration on the customer platform |
The
Legitimation is given because the interested person gave his or her consent
(art. 6.1.a GDPR) |
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Develop,
fulfill and execute the purchase and sale perfected on the platform |
This
purpose includes several possibilities: ·
First of all, there are
a contract that binds both parties, therefore, legitimation is the
execution of the contract (art. 6.1.b GDPR) ·
There are certain
purposes that will only be applied if the user requests them,
so these will be legitimized by your consent (art. 6.1.a RGPD) ·
There are purposes in
which legitimation is the legitimate interest that we have to carry out
action, verification or communication sheet (art. 6.1.f RGPD)
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Attend
requests or requests made through the contact forms or
User Support |
When the communication is in relation to a request or
query we have a legitimate interest in responding to you (art. 6.1.f RGPD)
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Marketing |
When
We process your data for marketing purposes, the legitimacy is given
by: ·
The legitimate interest
that we have to personalize services and offer recommendations to
our clients, as well as combining the information we have to be able to
Know the tastes and interests of our client. (art 6.1.f RGPD). ·
The authorization
express of the user when he subscribes to the newsletter, he accepts cookies
that allow you to analyze your habits or participate in promotional actions.
(art. 6.1.a GDPR).
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Analysis
of use and web quality |
When we process data for analytical and
web quality we are legitimized by the express authorization made by the
user by accepting cookies. (art. 6.1.a GDPR).
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How much
How long do we keep your data?
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PURPOSE |
TERM |
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Manage
registration on the customer platform |
Registered user data will be maintained as long as the
web user does not decide to unsubscribe from the platform.
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Develop,
fulfill and execute the purchase and sale perfected on the platform |
Customer data must be maintained as a matter of necessity
legal period established for each of the documents, which may be:
proof of payment or delivery (such as delivery notes or invoices), proof of
returns, possible complaints or claims associated with the purchase. There are other types of data, which do not require a period of
conservation that we will keep them until the user decides to request that
we eliminate them or until the period established for the purge of the
affected documentation.
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Attend
requests or requests made through the contact forms or
User Support |
Data relating to requests and requests are
They will maintain the necessary period to process the management.
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Marketing |
Data relating to advertising and marketing will be
processed until the user revokes his consent or reconfigures his
device to delete cookies or limit their use in the different
browsers. In the case of promotional campaigns, it will be specified in
the bases of participation, the conservation periods.
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Analysis
of use and web quality |
The data will be processed promptly and, whenever it is
possible, they will become anonymized.
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Do we share your data with
third parties?
For
to be able to fulfill the intended purposes, and guarantee the standards of
quality of EHLEA MODA, SLU, it is necessary that we have the support of companies
external that allow us to develop our activity. The entities to which
that we can transfer your data, always according to the need, are:
Financial Entities and
payment gateways.
Suppliers and
technological services collaborators.
Suppliers and
logistics, transportation and delivery collaborators.
Service providers
of customer service.
Suppliers and
advertising, marketing and social media service collaborators.
Our
suppliers are entities located within the EU territory, so
guarantee compliance with the RGPD and the contract of protection has been signed with them.
treatment managers that guarantee their correct regulatory adaptation. Now
Well, in specific cases, it may be that one of our suppliers
is outside the EU area and, as a result, transfers occur
international data. In these cases EHLEA MODA, SLU will guarantee the use of
the Standard Contractual Clauses adapted by the European Commission as
guarantee of those transfers made to countries that do not have a
adequacy decision of the European Commission.
Throughout
case, the suppliers with whom certain data of a nature is shared
personnel, will have previously accredited the adoption of technical measures
and organizational measures for their correct protection. With the
acceptance of this Privacy Policy it is accepted that a
international data transfer in accordance with the indicated guarantees.
You
Finally, we inform you that the data may be transferred or required by
administrations and public organizations when required by regulations
applicable.
What are your rights
When do you provide us with your data?
At EHLEA
MODA, SLU is committed to respecting the confidentiality of your data
personal and to guarantee the rights inherent to both them and the
treatments we perform. For this reason we offer you two ways
so that you can request the exercise of your rights by indicating in the subject
"DATA PROTECTION":
Email to: hello@ehlea.com
Postal mail to: Raval de Jesús 33. 3º 43201 Reus
In case
If we consider it necessary, we may request a copy of a document
proof of your identity or that of the person you represent.
The
rights that can be exercised, regardless of the purpose or basis
legitimizing, are:
Ask us for access to
data that we have about you.
Ask us to rectify
the data that we already have, but it turns out to be erroneous or inaccurate.
Ask us to delete
those data that are no longer necessary for the purpose for which they are
they requested.
Ask us to limit the
processing of your data.
Revoke consent
that you have previously given us for the processing of your data.
File opposition to
we process your data based on legitimate interest, especially in the field
of marketing.
Request portability
of the data (this right can only be exercised when the legitimation
whether consent or the execution of a contract).
EHLEA
MODA, SLU must respond to the request submitted within a period of one month to
from receipt of the request. This period may be extended for another two
months if necessary, taking into account the complexity and number of
requests. We will inform you of
any extension within one month from receipt of the
request indicating the reasons for the delay.
In addition,
interested parties have the right to complain to the Control Authority
competent authority (Spanish Data Protection Agency) when they consider that EHLEA
MODA, SLU has violated the rights granted to them by data protection regulations.
recognize in http://www.aepd.es.
What happens if they provide us
third party data or if a third party has provided your data?
It
It is common for the user to provide their own data, but there are certain
functionalities, such as when someone requests that their shipment be delivered to another
address or in the name of another person, in which we can process third-party data.
If we
must provide personal data of another person, you guarantee that you have
informed the interested party about our Privacy Policy and about
those data that you are going to provide us relating them to the purpose for the
that are going to be treated.
Yes, for
On the contrary, a third party has provided your data, we will use it for the
purposes that correspond in each case. In case you don't want us to continue
processing the data you must contact us in accordance with the
indicated in the previous section.
Do I need username and
password?
He
User can register on our website by creating an account. Is
It is the user's responsibility to maintain the confidentiality of user information.
the account, including the password, as well as any and all
activities that happen there.
He
user has the obligation to inform EHLEA MODA, SLU immediately in
in the event that your account or password is used unlawfully, or if
any problem related to security, by sending an email
email to hello@ehlea.com.
Changes in the Policy
Privacy
Is
We may modify the information contained in this Privacy Policy.
Privacy when we deem it appropriate. In case we do it, we will
We will notify you in different ways through the website itself or even
by means of a communication to the email address that you have given us
provided when the change in question is significant for your privacy,
so that you can review the changes, evaluate them and, where appropriate, oppose or
unsubscribe from any service or functionality.
Links to other websites
If through
the links that appear on our website choose to abandon it, EHLEA MODA,
SLU will not be responsible for the privacy policies of said pages or
of the cookies that they may store on the user's computer.
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